As you can see by the driving scenario, change blindness can create dangerous situations. It can also cause us to go ignorant of important changes happening all around us, that we would care about, if we were to notice it, but we don’t.
Often this happens because of entropy, or the propensity of all things to decay or to move toward disorder. Entropy happens everywhere. It happens to our energy levels, it happens to our physical environments, and it happens to emotional landscapes as well, in things like relationships.
Entropy happens in spousal relationships, relationships with children, or with parents. It happens in our customer relationships and in our employee relationships.
The idea of entropy is that if you’re not actively investing in something, it will tend to decay, erode, atrophy, and diminish over time and until it’s entirely gone. A lot like a checking account.
When this entropy starts happening, we are often unaware of it because of change blindness, and while we sit blissfully unaware it can cause lasting damage.